Friday, 23 August 2013

Well the celebratory glass of wine turned into a bottle!!!

After telling you all how chuffed I was at getting an even better deal from my telephone and broadband provider last time.......

When their confirmation e-mail arrived I spotted a couple of glaring errors :(

Firstly they had omitted my FREE calls 24/7 and only added evening and weekend calls - which was NOT what I had previously and which was NOT what I wanted.

So on the phone I go to sort it all out. Grrrrr

Anyway when I finally got to speak to a human rather than a recording................

I explained the problem and pointed out that I really didn't require their 'super-duper extras' - Call Waiting. Call Divert and Three Way Calling (Did they think I was planning a phone orgy??!!). But what I really had to have was FREE calls at any time.

And you'd never guess; Suddenly when these supposedly 'free' extras were removed my monthly bill dropped by another £5!! Amazing!

So now, for just £16.49 per month I have telephone with free calls at any time plus my broadband.

'Over the moon' just about says it all!

Now to see what other bills I can cut!

Take care

Lesley xx

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